Flux is a platform that manages team subscription services, and curates the services vital to your productivity and team happiness.

My role.

  • User experience
  • Journey mapping
  • User research
  • Prototypes
  • Wireframes

Tools used.

  • Framer X
  • Adobe Illustrator

Project Date.

  • 2019

Let's be honest, our monthly subscriptions have gotten out of control. Personally, no matter how organized I am, often I forget to cancel a reoccurring subscription or if I want to track what my spend is this month, I have to add up everything and build a game plan.


Imagine this same struggle, but with different stakeholders, multiple teams, various softwares to keep track of, the list keeps growing.

When I heard about Flux as a team subscription management tool, I was instantly curious and wanted to be a part of their journey. I knew if I was struggling with subscription at an individual level, there had to many companies out there dealing with a similar problem.

Problem statement.

Subscription services have become a vital part of modern business, each one of your team members has numerous accounts necessary to do their job.

How can we best manage their reoccurring subscriptions better, so that it can help teams be more optimized and efficient?

Solution.

A subscription management platform that provides teams access to track, analyze, and manage their monthly subscriptions.

Thinking out loud - Workflow.

So, when given the task to create the design for a "subscription management platform", it sounded fairly simple ⏤ an easy way to view  a list of active subscriptions, monthly spend, and some additional measurement and tracking tools.

But let's backtrack, we have to remember that this is a product targeted for businesses, more specifically startups and growth stage enterprises. A platform catering to one individual just wouldn't work.

A user of this platform needs a simple journey from login to tracking a multiple subscriptions and complement others on the same team. Remember, it's a Team subscription management platform.

Wireframes.

Workflow looks good, now let's put it together.

With this platform being a collaborative space where multiple team members will work together to track, analyze, and manage their monthly subscriptions, I knew we needed to create a clean and simple design that's highlighted by coordinated colours to help navigate the user.

Key features + Rationale.

The tone of the content needs to be fun and engaging. A casual vibe you could say.

While looking at similar products, you get a sense of existing subscription management platforms  just focusing on functionality. Yes, the objective is to manage the data and be more efficient, but that data needs to visually tell a story to assist the user in understanding the content, otherwise, we're just looking at numbers and words.


The dashboard is the first page a user see's after the login. This essential page summarizes all the relevant information that the team member or manager needs for any required task.

Let's catch you up is a quick glance type of feature, highlighting 3 main tabs that a user will look at ⏤ number of members, number of subscriptions, and average spend. Complementing these, to the right is a Most recent section that identifies which user conducted the most recent activity relevant to that tab.

Below this a greater detailed breakdown of the tab and related sections to allow for fast updates.

The Dream Team is able to identify members of the team and their activities, users of the platform can easily pick and choose they groups or teams they're interested in. This section of the page gives the opportunity to add relevant teams to the pool so highlighted groups can be seen with the number of team members assigned and their current state.

The Roster, connected to the profile of an individual user on the platform, is able to provide detailed information such as, name, position, and status of subscription as highlighted information. Once clicked on the profile, it expands to reveal additional relevant information.

As the user selects the number of teams to be shown from the dream team section, the area underneath will become populated with respective information. This allows for quick and easy display of content.

The subscriptions is a very important tab where a quick glance gives you a quick look at the current state of your monthly subscriptions. The amount of subscriptions, expected spend of the month, and total spend to date (since on-boarding) all tell a story of your month-to-month usage of apps and tools.

Your subscriptions below are listed so a much more detailed overview. With showing when the next payment is, this will allow you to balance out the budget for the department taking into account not just your monthly spend but others on the same team.

Each section can increase or decrease with the amount of information displayed on-screen.  

The Marketplace is a hub full of possibilities, with the Flux platform able to integrate with existing 3rd party applications.

The goal of this section is to highlight the seamless integration of Flux within these apps, which is why a design free of clutter is important!

Inspiration taken from the Apple app store, a card-styled pagination of spotlighted apps take the a good amount of real estate to drive focus. Right below, a Featured section compliments with supporting featured applications.

Learnings.

While creating this design, I had a lot of time to reflect on my own personal monthly subscriptions, though they were just a few dollars from the app store, they still went unnoticed. Personally, I didn't think too much of it, but when added at the end of the month, they sum up to a couple more drinks I could scoop up at Starbucks!

If a few dollars made this much of a difference in my monthly spending, companies spending tens of hundreds of dollars (however small or big) definitely could use a similar product to help in keeping track of their monthly expenses!

1. keep it simple⏤ As cool as I want the design of a subscription management platform to be, it needs to deliver the information as straightforward as possible. The goal here is to help track, organize, and streamline the process so the overall team can stay up to date and possibly even save at the end of the month!

2. SaaS management is real⏤ Personally with many monthly subscriptions, I didn't realize that a management platform that companies can use on a monthly basis can be possible. If it can help me, it can help anyone!

3. Future design possibilities⏤ An integration in the future can be with the app Honey, a fun and simple tool that saves you money by searching the web to find the perfect and biggest discount code for you purchase. With a subscription management platform, getting the best deal for your reoccurring expenses can really help!